Disability access for business

Almost 4 million Australians have a disability and about half of people aged over 55 have difficulty with their mobility, hearing or vision.  If we add their families, friends and colleagues the number of people affected by disability is exponentially larger.  Each of these people is a potential customer, client and employee.

Accessible buildings for both employees and customers not only makes good business sense, it also helps businesses and service providers to meet existing legal responsibilities under discrimination law.  Further information about your obligations can be found in the disability standards for premises section on the Attorney-General’s department website.

At Living to the Max Occupational Therapy Services, we can assess your workplace or business and discuss with you, your obligations under the Disability Discrimination Act 1992 and associated disability standards for premises.  We can then provide you with the necessary recommendations and, as occupational therapists, we are fully qualified to design building modifications to enhance disability access, all to Australian standards.  These may include:

  • Access ramps
  • Wheelchair accessible toilets, entries and doorways
  • Lifts and hoists

In the case of employing someone with a disability, you may be eligible for a free audit through the Australian Government’s JobAccess initiative.

As a starting point, we have outlined below some questions you might consider before deciding whether to proceed with more formal intervention.

  • Does your workplace have a disabled toilet available for customers or employees?
  • Is there seating available, is there a designated area for disabled persons?
  • Is the lighting bright enough to assist the vision-impaired?
  • Are your staff trained in how to assist disabled customers?
  • Is the path or area near your entrance accessible to people in wheelchairs?
  • Has a lift or ramp been installed?
  • Are their disabled parking spaces available near your place of business?
  • Is the signage in your workplace clear and large enough for vision impaired customers and employees to read?
  • Does the design of your workplace allow disabled customers to easily find assistance when needed?

We welcome your enquiry to discuss your disability access requirements.  Please contact us here