COVID-19: Update on our services

Further to our update on 16 March, we remain fully operational and are following all necessary precautions to maintain continuity for our participants/clients.

We continue to provide face-to-face services however I’m pleased to advise that we were already developing our capacity to provide virtual/online intervention so have full capability in this space. Telehealth therefore provides a viable alternative should participants prefer and it is appropriate to do so. Pleasingly, it also increases our capacity to service regional and rural clients.

We’re also pleased to advise that we have capacity for new referrals and will look to schedule participants as quickly as possible. Furthermore, urgent needs can also be met as required, in particular NDIS participants who need to be discharged from hospital. Not only is this in the best interests of the participant, but we are eager to do what we can to increase the capacity of hospitals at this time.

With the added flexibility of telehealth facilities, we are well placed to provide a multifaceted, flexible approach to our participants/clients. Most importantly, it provides a continuity of service to participants/clients and helps to minimise delays in securing critical Assistive Technology (AT), home modifications or supported accommodation in particular.

Rest assured we have a fantastic, motivated team of clinicians who are committed to providing face-to-face services when it is safe to do so. If that is not an option, we are confident we have the experience, systems and infrastructure in place to minimise the impact on participants/clients.

Should you require, the link to our secure online referral form can be found here. Alternatively, you can contact our Therapy Coordinator, Amy, on 8331 0566 or email amy@livingtothemax.com.au.

If you need any further information or would like to discuss further, please don’t hesitate to contact us.

And remember…….we are all in this together. Like our friend Wilson, we are doing our part and working from home too.  Click here to learn more about our why? STAY WELL.

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